24/7 Manhattan Plumbing NYC

I’m still waiting for the plumber so this is in anticipation that he comes relatively soon and my sink is fixed satisfactorily. I called at 7am in hopes that my bathroom sink could be fixed well before I had to be at work at 4pm. When the company called back at 8:30 I was told that they would have someone here within the hour. Imagine my elation. I cleared out the cabinet under the sink so they would have space to work and got to waiting. Around 10 the plumber called and said he had just arrived to the city and asked what time I had to be at work. I told him I work at 4 but my preference is to have this done as quickly as possible. He said he would be here before two. I was disappointed because it was a far cry from the 9:30 I was expecting but still workable. He asked that I take a picture so he could find the proper part. My phone was full so I ran to target to get a flash drive. When I got home at 11:45 he called and said he would be to me in about half an hour. I cleared space from the phone and was finally able to take the picture at 12:15. Around 1:10 I asked his ETA and was told about half an hour . It’s currently 2:10 and he still isn’t here. I just wish I had been given an accurate time estimate at any point of this experience. I need to leave for work in an hour and there’s no guarantee that the sink will be fixed by then or even that he’ll actually be here by then. I’m a bit frustrated. So he finally came. At 3:00 and it only cost me $900 to replace the pipes and wait all day to be late for work. The technician who came was very nice. I’m just very frustrated and very late even though I woke up very early to avoid exactly this. I guess I should have called earlier

The guy who showed up very late tried to fleece me out of $500 when the office said is was a $150 call out fee then I’d be told what the cost is, for me to choose if I want to continue, the. Once work done the callout fee waived. The call out fee was because I ‘got him out of bed.’ I told the plumber I’m not paying $500 and he said not to listen to the office. He then said I hadn’t paid, which I had and had proof of via Zelle. The guy also tried to sell me a new toilet amongst other things. He was not professional, pushy and trying to con us. I reported it to the office.